Shipping Policy

📦 Shipping & Delivery

 Worldwide Shipping

We proudly ship worldwide, including Europe, the United Kingdom, the United States, Canada, Australia, and more.


⏱️ Delivery Time

Total Delivery Time = Processing Time + Shipping Time

Region Cost Processing Time Shipping Time Total Delivery Time
Europe (all countries) Free 1–3 business days 5–10 business days 6–13 business days
United Kingdom Free 1–3 business days 5–10 business days 6–13 business days
United States Free 1–3 business days 5–10 business days 6–13 business days
Canada Free 1–3 business days 5–10 business days 6–13 business days
Australia & New Zealand Free 1–3 business days 5–10 business days 6–13 business days
Rest of World Free 1–3 business days 5–12 business days 6–15 business days

⚙️ Processing Time

Orders are processed within 1–3 business days.

  • Orders placed before midnight (CET) on business days are usually processed the same day

  • Orders placed on weekends or public holidays are processed the next business day


🚚 Shipping Providers

We work with trusted international carriers to ensure safe and reliable delivery:

  • DHL

  • DPD

  • National postal services (depending on destination)

You will receive a tracking number via email once your order has been shipped.


📍 Order Tracking

Once your order is dispatched, you will receive an email with your tracking details.

You can track your order anytime via our "Track Order" page.

If your tracking number does not work immediately, please allow some time for the system to update.


⚠️ Important Information

  • Delivery times are estimates based on previous orders

  • Shipping delays may occur during public holidays or peak seasons

  • Incorrect address details may cause delays


💰 Customs & Import Duties

Good news — no hidden costs.

All prices include applicable taxes and duties.
You will not be charged any additional fees upon delivery.


🏭 Product Origin & Quality

We work closely with carefully selected manufacturing partners worldwide.

Each product undergoes strict quality control checks before shipping to ensure high standards in:

  • Design

  • Durability

  • Craftsmanship


✏️ Address Changes

Need to change your address?

Please contact us within 24 hours of placing your order.

Once your order has been shipped, we are unable to modify the delivery address.


❌ Order Cancellation

Orders can be cancelled as long as they have not yet been shipped.

After shipping, our return policy applies.


📦 Damaged Packages

If your package arrives damaged:

  • Please refuse the delivery if possible

  • Or contact our support team immediately

We will resolve the issue as quickly as possible.


⏳ Unexpected Delays

If your order is taking longer than expected, please contact us.

We are always here to help and will make sure your issue is resolved quickly.

Customer Service

📩 Email: Click here
Need help with your order? Our customer support team is happy to assist you anytime.